If you want to talk to a Keller Williams agent about organizational culture, be prepared to pull up a chair and stay a while.
More than 750 Keller Williams agents work out of four Central Indiana locations, and their zeal and passion for the KW community helped propel the organization to the No. 1 spot among large employers in the annual survey of the area’s top workplaces.
“There’s no one in the organization who is not supportive,” said Rhonda Smith, who owns KW locations in Greenwood and Avon. “Being part of a large organization they can still come in and have that family feel and know that even though they are in an industry that can be a little tough, they’re not out there doing it alone.”
Agents laud the company for its training programs and give high marks to its team leaders. Keller Williams Indy Metro was also recognized this year with the special award for managers, given to the company that best exemplifies the role of the manager in helping employees learn and grow, making it easier to do the job well, and exhibiting care about employee concerns.
Justin Strange and Mary Johnson are team leaders in the Northeast and Carmel offices, respectively. They say the organization is built on a collaborative work environment where agents help other agents, even in times of need.
The company canceled its annual convention in Austin, Texas, following last year’s hurricane and devastating flooding in Houston. Agents who were supposed to attend the convention went anyway to help with hurricane relief efforts, such as packaging of food, clothing drives, de-mucking of homes, and assisting animals rescued from the hurricane
“I think it’s rare to have that when you have independent business owners who are operating under an umbrella,” said Strange.“We tend to attract people who are like-minded and believe that together you achieve more.”
The company is also known for its abundance of training opportunities, with
60 to 70 opportunities available each month, from profit and loss statements to how to hire support staff.
Smith said the company offers avenues of teaching and training for every generation of agent and whatever their learning style – from in-person to online.
“We’re trying to change the mindset that companies hire agents and look at it as the agents are the ones hiring the company," she said.
Central Indiana locations: 4
Description: Residential and commercial real estate sales
Employees in Central Indiana: 753
Special Award: Managers